Leadership Skill: Kindness & Compassion

Leaders who exhibit kindness and compassion will not necessarily be ridiculed and ignored the moment their backs are turned.

They may even be admired and emulated, particularly once the employees have tested the compassion and found it to be sincere and lasting.

Many modern leaders have been able to permeate their workplaces with kindness and compassion without sacrificing the achievement of business goals.

So remember the following:

Kindness doesn't just make people "feel better." It also builds the bottom line by increasing employee loyalty and productivity.
Reward acts of kindness with monetary incentives and nonmonetary recognition.
You can't expect employees to treat each other and customers with consideration if their leaders are treating them poorly.
Forgiveness is one of the most powerful actions a leader can take.
In the push to achieve group goals, don't overlook the emotional needs of individuals; watch over each steep, not just "the flock".
Holding people to high standards and showing them that you care are not mutually exclusive; they can actually be mutually reinforcing.

To continue, click here: Leadership Skill: Humility